Last Updated: 25th August 2026
Welcome to Shroff Trading Company (STC Wallpaper). These Terms & Conditions govern your access to and use of our website, products, services and related platforms.
By accessing, browsing, registering on or making a purchase through this website, you agree to be bound by these Terms & Conditions, along with our Privacy Policy, Shipping Policy and Return & Refund Policy. If you do not agree with any part of these Terms, please do not use our website or services.
This website is operated by Shroff Trading Company, doing business as STC Wallpaper.
In these Terms & Conditions, the terms "STC Wallpaper," "Company," "we," "us" and "our" refer to Shroff Trading Company and its authorised representatives.
The terms "you," "your," "customer" or "user" refer to any person accessing, browsing, registering on or purchasing products or services through our website.
STC Wallpaper offers a range of interior and decorative products, which may include, but are not limited to:
Product availability may vary depending on stock, location, supplier availability and other factors.
We reserve the right to add, remove, modify or discontinue any product, collection, service, offer or feature at any time without prior notice.
We make reasonable efforts to ensure that product descriptions, dimensions, specifications, colours, prices and images displayed on the website are accurate.
However:
Customers are encouraged to carefully review all product specifications before making a purchase.
Certain products may be customised based on customer requirements, including dimensions, design, colour, artwork, layout or other specifications.
For customised orders:
All product prices displayed on the website are subject to change without prior notice.
Unless otherwise specifically mentioned:
The final payable amount will be communicated or displayed during the order process, subject to applicable charges and taxes.
Placing an order through the website constitutes a request to purchase the selected products. It does not automatically constitute acceptance of the order by STC Wallpaper.
We reserve the right to accept, reject, cancel or limit any order at our discretion, including in cases involving:
An order will be considered confirmed only after the required payment and/or confirmation has been successfully received and accepted by us.
Payments may be accepted through the payment methods made available on the website from time to time.
By making a payment, you confirm that:
STC Wallpaper does not store sensitive payment information unless specifically required and handled through authorised and secure payment systems.
If a payment transaction fails, is declined or remains incomplete, the order may not be processed.
Cancellation requests may be accepted only before the order has been processed, dispatched, customised, specially procured or otherwise committed for fulfilment.
Orders for customised, made-to-order, specially sourced or special-order products may not be cancelled once production, procurement or processing has commenced.
Any approved cancellation and refund shall be subject to the applicable cancellation, refund and payment terms.
Shipping and delivery timelines may vary depending on:
Any delivery timeline provided is an estimate and should not be treated as a guaranteed delivery date unless expressly agreed in writing.
We may use third-party logistics or delivery partners for order fulfilment.
Additional terms relating to delivery, shipping charges and timelines may be specified in our Shipping Policy.
Customers are requested to inspect products carefully at the time of delivery or as soon as reasonably possible after receipt.
Any visible damage, shortage, incorrect product or other issue should be reported to us promptly along with relevant photographs, videos and order details.
Failure to report an issue within the applicable timeframe may affect the eligibility for return, replacement or resolution.
Returns, replacements and refunds shall be governed by our applicable Return & Refund Policy.
Eligibility may depend on factors including:
Products that have been customised, cut, installed, altered, specially ordered or damaged due to improper handling or installation may not be eligible for return or refund.
Nothing in these Terms is intended to limit any rights available to consumers under applicable law.
Where installation services, recommendations or third-party installers are involved, customers are responsible for ensuring that:
We recommend purchasing sufficient quantity from the same batch where colour consistency is important.
STC Wallpaper shall not be responsible for additional costs arising from incorrect measurements, unsuitable surfaces, inadequate site preparation or instructions not followed by the customer or installer.
Customers should follow the recommended care and maintenance instructions applicable to the specific product.
Damage caused by improper installation, misuse, excessive moisture, unsuitable cleaning materials, accidents, negligence, normal wear and tear or environmental conditions may not be covered under any applicable warranty or replacement policy.
All content available on this website, including but not limited to logos, brand names, product images, designs, text, graphics, catalogues, videos, website layouts, trademarks and other intellectual property, is owned by or used with permission by STC Wallpaper and/or its respective licensors.
No content from this website may be copied, reproduced, modified, distributed, published or commercially exploited without prior written permission from the relevant rights holder.
Where account registration is available, users are responsible for maintaining the confidentiality of their login credentials.
You agree to provide accurate and current information and to notify us of any unauthorised use of your account.
We reserve the right to suspend or terminate accounts that contain inaccurate information, are used fraudulently or violate these Terms & Conditions.
You agree not to use the website for any unlawful, fraudulent or harmful purpose.
You must not:
The website may contain links to third-party websites, services, payment gateways, suppliers or platforms.
These third parties operate independently, and STC Wallpaper is not responsible for their content, policies, availability, products, services or practices.
Your use of third-party services may be subject to their respective terms and conditions.
While we make reasonable efforts to provide accurate information and quality products, the website and its content are provided on an "as is" and "as available" basis, to the extent permitted by applicable law.
We do not guarantee that:
Nothing in these Terms excludes warranties or rights that cannot legally be excluded under applicable law.
To the maximum extent permitted by applicable law, STC Wallpaper, Shroff Trading Company, its owners, employees, representatives, suppliers and partners shall not be liable for any indirect, incidental, consequential, special or punitive loss or damage arising from:
Where liability cannot be excluded under applicable law, it shall be limited to the extent permitted by such law.
STC Wallpaper shall not be held responsible for any delay or failure in performance caused by circumstances beyond our reasonable control, including but not limited to:
In such circumstances, delivery or performance timelines may be extended accordingly.
Your use of the website is also governed by our Privacy Policy.
By using the website or submitting personal information, you consent to the collection and use of information in accordance with our Privacy Policy and applicable laws.
Promotional offers, discounts, coupon codes and special campaigns may be subject to separate terms and conditions.
We reserve the right to modify, withdraw or discontinue any promotional offer at any time without prior notice, subject to applicable law.
Unless specifically stated, multiple offers or discounts may not be combined.
If you submit reviews, feedback, photographs, testimonials, suggestions or other content to us, you confirm that you have the necessary rights to share such content.
By submitting such content, you grant STC Wallpaper a non-exclusive right to use, reproduce, display and publish the content for business, marketing and promotional purposes, unless otherwise agreed in writing.
We reserve the right to remove any content that is unlawful, offensive, misleading or inappropriate.
We reserve the right to modify or update these Terms & Conditions at any time.
Any revised version will be effective when published on this website. Your continued use of the website after such changes constitutes acceptance of the updated Terms & Conditions.
We recommend reviewing this page periodically.
These Terms & Conditions shall be governed by and interpreted in accordance with the laws of India.
Any dispute arising out of or relating to these Terms, the website, products or services shall be subject to the jurisdiction of the competent courts of Kolkata, West Bengal, unless otherwise required by applicable law.
For questions, concerns or requests relating to these Terms & Conditions, please contact us through the contact details available on our website.
STC WallpaperIf any provision of these Terms & Conditions is found to be invalid, unlawful or unenforceable, the remaining provisions shall continue to remain valid and enforceable to the fullest extent permitted by law.
These Terms & Conditions, together with our Privacy Policy, Shipping Policy, Return & Refund Policy and any other policies or terms specifically referenced on the website, constitute the entire agreement between you and STC Wallpaper regarding the use of the website and related purchases or services.
Shroff Trading Company (STC Wallpaper)
159A, LENIN SARANI, CHADNI CHAWK, Kolkata, West Bengal - 700013
+91 99034 63321
